WP Creation – Privacy Policy

Last updated: 5th December 2025

WP Creation (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

By using our website, submitting personal information, or entering into a contract with us, you agree to the practices described in this Privacy Policy.

1. Who We Are

WP Creation
Bristol, United Kingdom
📧 wil@wpcreation.co.uk
🌐 https://wp-creations.webflow.io

We provide videography, photography, and social media mentoring services.

For the purposes of UK GDPR, we are the Data Controller of your personal information.

2. What Data We Collect

We may collect and process the following types of personal data:

2.1 Data you provide directly

• Name
• Email address
• Phone number
• Business or organisation name
• Project details, briefs, or creative requirements
• Payment information (handled securely via third-party processors)
• Content you send us for project work
• Consent forms for individuals appearing in videos or photos

2.2 Data collected automatically

When you visit our website, we may collect:

• IP address
• Device information
• Browser type
• Pages visited
• Time spent on the site
• Referring website

This is gathered via cookies and analytics tools (see Section 9).

2.3 Data collected during service delivery

• Footage, photographs, and other media captured during shoots
• Social media insights or analytics (if part of mentoring)
• Messages or feedback shared during the project

3. How We Use Your Data

We process your personal information for the following purposes:

Service delivery

• Responding to enquiries
• Preparing quotes or proposals
• Planning, filming, and editing content
• Providing mentoring sessions
• Sending project deliverables

Administration

• Managing invoices and payments
• Record keeping
• Client account management

Marketing (with consent)

• Sending newsletters or updates
• Sharing portfolio content (only if you have given permission)

Website performance

• Improving user experience
• Monitoring website traffic and security

We will only use your personal data when we have a lawful basis, such as your consent, a contractual obligation, or legitimate business interest.

4. How We Share Your Data

We do not sell or rent your personal information.

We may share data with trusted third parties only when necessary, including:

• Cloud storage providers (Google Drive, Dropbox, Webflow CMS)
• Payment processors
• Email marketing platforms
• Subcontractors assisting with filming, editing, or production
• Legal or regulatory authorities if required

All third-party providers are required to keep your data secure and comply with GDPR.

5. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy.

Typical retention periods:

• Contact form submissions: 12 months
• Project files and deliverables: [Insert duration, e.g., 12–24 months]
• Financial records: 6 years (required by law)
• Email newsletter data: until you unsubscribe

You may request deletion of your data at any time (see Section 8).

6. Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data (“right to be forgotten”)
• Restrict processing of your data
• Object to certain types of processing
• Withdraw consent at any time
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at:
📧 wil@wpcreation.co.uk

If you believe your data has been misused, you also have the right to file a complaint with the Information Commissioner’s Office (ICO) in the UK.

7. Protecting Your Data

We take data protection seriously and use appropriate technical and organisational measures to keep your information secure, including:

• Encrypted storage
• Secure password management
• Restricted access to client files
• Secure transfer of content

While we follow best practices, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to external websites (e.g., social media platforms).
We are not responsible for the content or privacy practices of those sites.

9. Cookies & Tracking Technologies

We may use cookies and analytics tools to:

• Understand website performance
• Improve user experience
• Monitor traffic patterns

You can manage or disable cookies through your browser settings.

If you want, I can also write a Cookie Policy or cookie banner wording for Webflow.

10. Marketing Communications

You will only receive marketing emails if:

• You opted in via our website, or
• You are an existing client and the communication is relevant

You can unsubscribe at any time by clicking the link in the email or contacting us directly.

11. Children’s Privacy

Our website and services are not intended for individuals under 16.
We do not knowingly collect data from children without explicit parental consent.

12. Updates to This Privacy Policy

We may update this policy from time to time.
The latest version will always be published on this page with an updated date.

13. Contact Information

If you have questions about this Privacy Policy or how we handle your data, contact:

📧 wil@wpcreation.co.uk
🌐 https://wp-creations.webflow.io

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